Data Protection – What do you do with Customer Data?
We ask customers for only a minimum amount of data (that is: name, address and contact details), to enable us to send customer orders. And that’s it; we don’t sell this information, share it with any third parties or use it for marketing unless you have asked us to contact you.
We do, however, like to keep in touch with our customers, so we invite you to follow us on facebook for occasional updates on new stuff! facebook
Viewpoint Productions is registered with the UK governments’s Information Commissioner’s Office.
Is purchasing on this site secure?
All web purchases are via PayPal. We never ask for credit/ debit card details or see this information ever.
Does Viewpoint Productions take on commissions?
We do – all aspects of video/ programme production from budgeting and pre-production through to shooting, scripting, editing and final delivery. Click Services for details. We’re always happy to help so, please email if you have a project you would like to discuss, however large or small.
Is there a delivery charge for online shop items?
Delivery charges are automatically calculated at the Check Out stage according to where in the world an item is being sent. This is based on Royal Mail charges calculated on size and weight of the item(s) and protective packaging.
Can I pay by cheque or postal/money order?
We accept payment by post, but for security reasons we process credit and debit cards only via PayPal through this site. If you would like to pay by cheque please contact us for details by email through CONTACT
What is the difference between PAL and NTSC format?
Different parts of the world have different video formats. Disks may look the same but won’t necessarily play successfully if they aren’t the appropriate format. Broadly speaking the UK, Australia and most of Europe use PAL format; the United States, Canada and Japan use NTSC.
How are the DVDs packaged?
We usually use good quality library cases for DVD products, complete with a printed inlay/ cover.
Can we buy products to re-sell in our shop?
Yes. We offer trade discount to retailers and those buying in bulk for groups and societies. Please contact us by email via the ‘Contact’ page for full details.
I have some old film footage and wondered if it could be of interest?
Old footage shouldn’t be disposed of without checking its content. What might seem quite mundane may have great intrinsic value. If you have footage you think could be of interest we’d like to hear from you. We can also advise how to store it or put you in contact with a regional public archive.
Beware of old 35mm NITRATE film stock. It can self-combust and is lethal. Be exceptionally careful in handling this material as it can become very unstable. On no account send it through the post or regular courier services and never store it at home!